Telework Vancouver 101 updates

Author: dalestubblefield

labs/telework-vancouver/3.0-Automate-Work/3.1-create-flow.md

@@ -246,6 +246,10 @@ Adding Annotations makes the Flow easier to read.
 
 22. In the Confirmation box click the <span className="button-purple">Activate</span> button.
 
+
+23. Close the Flow tab in App Engine Studio.
+![](../images/2023-11-03-16-51-42.png)
+
 ## Exercise Recap
 
 You've built a Flow that takes care of managing tasks and communications across multiple departments.

labs/telework-vancouver/3.0-Automate-Work/3.2-test-flow.md

@@ -11,26 +11,24 @@ In this section, we will test the flow we just created and make sure it function
 
 We need to test with a user who has a manger. Fortunately ServiceNow allows admins to impersonate other authenticated users for testing purposes.
 
-Let's go back to the ServiceNow admin page.
-
 ## Instructions
 
-1. In the banner frame, click the profile photo in the top right to open the user menu.
+1. Go to the browser tab that says 'Home - Creator Workshops'.
+![](../images/2023-10-21-19-32-44.png)
 
 
-2. Select **Impersonate User**.
-    ![](images/Select_Impersonate_User.png)
-    The Impersonate User dialog box appears.
-    1. Search for and select "David Loo" (it's one of the demo user who has a manager).
-    2. Click *Impersonate User*
-    ![](images/impersonate_user.png)
+2. Click the avatar photo in the top right corner of the page. 
 
 
-3. Let's submit a new application.
+3. **Impersonate 'David Loo'.**
+   1. Select **Impersonate User**.
+   ![](../images/2023-11-03-16-53-24.png)
+   2. Search for `David Loo` and click his name in the search results.
+   ![](../images/2023-11-03-16-54-41.png)
+   2. Click <span className="button-purple-square">Impersonate User</span>.
 
 
-4. Go to the tab with ServiceNow Admin Home page.
-![](../images/2023-10-21-19-32-44.png)
+4. Close the **New to Vancouver** pop-up.
 
 
 5. **Open the Employee Center**.
@@ -40,11 +38,28 @@ Let's go back to the ServiceNow admin page.
     ![](../images/2023-10-21-19-35-49.png)
 
 
-6. In the ServiceNow Portal page.
-    1. Search for "Telework".
-    2. Open the catalog item.
-    3. Complete the form as below and Submit.
+6. Type `telework` in the Search box and hit ENTER.
+![](../images/2023-11-03-16-58-31.png)
+
+
+7. Click **Apply for Telework** in the search results.
+![](../images/2023-11-03-16-59-05.png)
+
+
+8. Fill out the form with the following values: (💡 double-click, copy & paste into the form).
+
+    |Field Name               | Field Value
+    |--------------------------- | --------------
+    |**Who is this request for?**   | David Loo
+    |**When do you need this?**     | Today
+    |**What type of Telework arrangement are you applying for?** | Situational Telework
+    |**Number of days per week?**   | 3
+    |**What is the reason for Teleworking?** | Dependent Care
+
     ![](../images/2023-10-21-20-05-23.png)
+
+    Click <span className="button-purple-square">Submit</span>.
+
     ![](../images/2023-10-21-20-09-15.png)