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Bytedesk - Chat as a Service

AI powered Omnichannel customer service With Team Cooperation

Language

chat ticket

Introduction

Team IM

  • Multi-level organizational structure
  • Role management
  • Permission management
  • ...

Customer Service

  • Support multiple channels
  • multiple routing strategies, and detailed assessment indicators
  • Seating workbench
  • ...

Knowledge Base

  • Internal Docs
  • HelpCenter
  • ...

Ticket

  • Ticket management
  • Ticket SLA management
  • Ticket statistics and reports
  • ...

AI Chat

  • Chat with LLM
  • Chat with Knowledge base(RAG)
  • ...

Quick Start

clone project and start

git clone https://github.com/Bytedesk/bytedesk-desktop && cd bytedesk-desktop && pnpm install && pnpm dev

Preview

Other Open Source

Open Source SDK

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Links

License

About

desktop client form windows/mac/linux

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