Domain Purchase: Notice about providing valid contact info disappears if account already has a domain #95954
Labels
[Feature] Domain Purchases
Tools related to purchasing and mapping new domains.
[Feature Group] Emails & Domains
Features related to email integrations and domain management.
[Pri] Normal
Schedule for the next available opportuinity.
[Product] WordPress.com
All features accessible on and related to WordPress.com.
[Type] Bug
Quick summary
This message can only flash briefly when an existing domain owner registers a new domain:
Steps to reproduce
What you expected to happen
We've had feedback from folks who didn't realize they may have to provide proof of correct contact information. It may be smart to make that a checkbox that has to be checked, but at least it should display with each new domain registration.
What actually happened
The warning about WHOIS verification blinks away if the account owner already has a domain
Initial flash
Shows contact info instead
Impact
Some (< 50%)
Available workarounds?
Yes, difficult to implement
If the above answer is "Yes...", outline the workaround.
If a user provides inaccurate contact info, some registrars suspend the domain while the user gathers proof of their contact information or updates it; either way it's a time-consuming process and the domain can be suspended in the meantime.
Platform (Simple and/or Atomic)
No response
Logs or notes
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