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Site Overview: WordPress.com hosting options listed for a self-hosted site. #92435

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jeherve opened this issue Jul 5, 2024 · 2 comments
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[Feature Group] Developer & Contractor Tools Features and tools designed for developers and contractors working on WordPress.com sites. [Feature] Multi-site Management Features related to managing multiple sites from a single WordPress.com account. Jetpack [Pri] Normal Schedule for the next available opportuinity. [Product] WordPress.com All features accessible on and related to WordPress.com. Triaged To be used when issues have been triaged. [Type] Bug

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@jeherve
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jeherve commented Jul 5, 2024

Quick summary

The new /overview page in Calypso supports sites that run the Jetpack plugin, but does not appear to support sites that run standalone Jetpack plugins like Jetpack Boost.

Steps to reproduce

  1. Start in a browser where you're not logged in to WordPress.com.
  2. Log in to a self-hosted site (e.g. created with JN).
    • At this point no plugin should be installed on the site.
  3. Go to Plugins > Add New and install the Jetpack Boost plugin.
  4. Configure the plugin and purchase a Boost plugin.
    • As part of the process, you'll create a WordPress.com account.
  5. Once the process is complete, check the email with your receipt.
  6. Click on the link to manage your purchase in the email.
  7. View your purchase, and click on the WordPress.com logo
  8. You'll be directed to https://wordpress.com/overview/yoursite.com

What you expected to happen

At that point, the site should not offer me any WordPress.com-related options since it is not hosted on WordPress.com. It should not link me to Jetpack Cloud either, since Boost sites are not displayed in Jetpack Cloud.

What actually happened

Instead I see info about WordPress.com features and hosting.

image image

Impact

Some (< 50%)

Available workarounds?

No but the platform is still usable

Platform (Simple and/or Atomic)

Self-hosted

Logs or notes

No response

@jeherve jeherve added [Type] Bug Jetpack Needs triage Ticket needs to be triaged [Product] WordPress.com All features accessible on and related to WordPress.com. [Feature Group] Developer & Contractor Tools Features and tools designed for developers and contractors working on WordPress.com sites. [Feature] Multi-site Management Features related to managing multiple sites from a single WordPress.com account. labels Jul 5, 2024
@jeherve
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jeherve commented Jul 5, 2024

Related internal conversation:
p1HpG7-tme-p2

@jartes jartes added [Pri] Normal Schedule for the next available opportuinity. Triaged To be used when issues have been triaged. and removed Needs triage Ticket needs to be triaged labels Jul 10, 2024
@jartes jartes moved this from Needs Triage to Triaged in Automattic Prioritization: The One Board ™ Jul 10, 2024
@bogiii bogiii assigned bogiii and unassigned bogiii Sep 18, 2024
@wongasy
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wongasy commented Nov 6, 2024

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Labels
[Feature Group] Developer & Contractor Tools Features and tools designed for developers and contractors working on WordPress.com sites. [Feature] Multi-site Management Features related to managing multiple sites from a single WordPress.com account. Jetpack [Pri] Normal Schedule for the next available opportuinity. [Product] WordPress.com All features accessible on and related to WordPress.com. Triaged To be used when issues have been triaged. [Type] Bug
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