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Congratulate new subscriptions #86685

Closed
jidanni opened this issue Jan 21, 2024 · 4 comments
Closed

Congratulate new subscriptions #86685

jidanni opened this issue Jan 21, 2024 · 4 comments
Labels
[Closed] Not Reproducible Issue cannot be reproduced. [Pri] Low Address when resources are available. Triaged To be used when issues have been triaged. [Type] Enhancement Changes to an existing feature — removing, adding, or changing parts of it [Type] Fit and Finish Issues related to the fit, finish and overall polish of WordPress.com

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@jidanni
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jidanni commented Jan 21, 2024

Quick summary

Hard to realize subscribing actually worked, even though it did.

Steps to reproduce

  1. User gets confirmation mail as in Subscription confirmation email: when viewed in text mode, the confirmation link doesn't work #86573 .
  2. User successfully clicks the link and is brought to https://wordpress.com/subscriptions/comments/en
  3. User sees his/her new subscription at the top of the list.

What ought to also happen

There should also be some congratulation message that "you have confirmed your subscription."

Not all users "naturally realize the first item has been added nicely like they hoped". Therefore they should still be congratulated.

Impact

All

Available workarounds?

Yes, easy to implement

Logs or notes

Note I am not a Wordpress user at all. I just subscribe to something occasionally.

@jidanni jidanni added [Type] Bug When a feature is broken and / or not performing as intended Needs triage Ticket needs to be triaged labels Jan 21, 2024
@github-actions github-actions bot added the [Pri] Normal Schedule for the next available opportuinity. label Jan 21, 2024
@rickmgithub rickmgithub added [Type] Enhancement Changes to an existing feature — removing, adding, or changing parts of it [Pri] Low Address when resources are available. and removed [Type] Bug When a feature is broken and / or not performing as intended [Pri] Normal Schedule for the next available opportuinity. labels Jan 24, 2024
@rickmgithub rickmgithub moved this from Needs Triage to Triaged in Automattic Prioritization: The One Board ™ Jan 24, 2024
@rickmgithub rickmgithub added Triaged To be used when issues have been triaged. and removed Needs triage Ticket needs to be triaged labels Jan 24, 2024
@matticbot matticbot moved this from In Triage to Triaged in Automattic Prioritization: The One Board ™ Jan 24, 2024
@jidanni
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jidanni commented Feb 5, 2024

And today I had a similar thing happen.
I got this mail,
k.eml.gz
and instead of seeing any "You have successfully subscribed", my browser just sends me to the page where I subscribed from.

Happily moments later I got an email,

Cool, you are now subscribed to weeklyosm.eu and will receive an
email notification when a new post is published.

@inaikem inaikem closed this as completed Oct 13, 2024
@inaikem inaikem reopened this Oct 13, 2024
@inaikem inaikem moved this from Done 🎉 to Triaged in Automattic Prioritization: The One Board ™ Oct 22, 2024
@inaikem inaikem added the [Type] Fit and Finish Issues related to the fit, finish and overall polish of WordPress.com label Oct 22, 2024
@inaikem
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inaikem commented Oct 22, 2024

@Automattic/apex 👋 Is this issue something you can look at as related to #86573?

@inaikem inaikem moved this from Triaged to Needs Triage in Automattic Prioritization: The One Board ™ Oct 22, 2024
@inaikem inaikem moved this from Needs Triage to In Triage in Automattic Prioritization: The One Board ™ Oct 22, 2024
@inaikem
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inaikem commented Oct 22, 2024

@jidanni, thanks for submitting this report.

I'd like to clarify if the success messaging you suggest is related to "site" or "comment" subscriptions. Perhaps both?

It would also be very helpful if you could let us know:

  • If the issue is still present
  • Your device's operating system (macOS Sonoma / Windows 11) and browser (Chrome, Safari, etc.).

@Robertght
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📌 REPRODUCTION RESULTS

  • Tested on Simple – Could Not Replicate

FINDINGS

This is what I got as a new subscription:

Image

📌 ACTIONS

  • Closed as could not replicate (please reopen if the issue reoccurs)

📌 Message to Author

  • @jidanni I'm closing this for now, but feel free to re-open and include more details so we could look further into it.

@Robertght Robertght added the [Closed] Not Reproducible Issue cannot be reproduced. label Oct 24, 2024
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Labels
[Closed] Not Reproducible Issue cannot be reproduced. [Pri] Low Address when resources are available. Triaged To be used when issues have been triaged. [Type] Enhancement Changes to an existing feature — removing, adding, or changing parts of it [Type] Fit and Finish Issues related to the fit, finish and overall polish of WordPress.com
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4 participants