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Help Center: play sound errors without interaction #68475

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arcangelini opened this issue Sep 30, 2022 · 1 comment
Closed

Help Center: play sound errors without interaction #68475

arcangelini opened this issue Sep 30, 2022 · 1 comment
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@arcangelini
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This is more of an edge case, but if the user doesn't interact with HappyChat before minimizing it and then gets a message the playSound() breaks. This is due to a browser specific limitation that prevents a window from making sounds at the start of a site with no interaction from the user.

Once the user responds or clicks in the window the problem is resolved, so I don't think this is a pressing issue.

DOMException: play() failed because the user didn't interact with the document first.

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@arcangelini arcangelini moved this to Backlog in Vertex Team Board Jun 17, 2024
@arcangelini
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This is no longer relevant.

@github-project-automation github-project-automation bot moved this from Backlog to Done in Vertex Team Board Oct 29, 2024
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@arcangelini