change error message copy

Author: ashfame

src/hooks/use-import-export.tsx

@@ -1,5 +1,6 @@
 import * as Sentry from '@sentry/electron/renderer';
 import { __ } from '@wordpress/i18n';
+import { sprintf } from '@wordpress/i18n';
 import { createContext, useMemo, useState, useCallback, useContext } from 'react';
 import { useIpcListener } from 'src/hooks/use-ipc-listener';
 import { useSiteDetails } from 'src/hooks/use-site-details';
@@ -17,6 +18,7 @@ import {
 	BackupArchiveInfo,
 	BackupExtractProgressEventData,
 } from 'src/lib/import-export/import/types';
+import { IMPORT_EXPORT_RESPONSE_TIMEOUT_IN_HRS } from 'src/lib/wp-cli-process';
 
 type ImportProgressState = {
 	[ siteId: string ]: {
@@ -97,7 +99,12 @@ export const ImportExportProvider = ( { children }: { children: React.ReactNode
 				) {
 					await getIpcApi().showErrorMessageBox( {
 						title: __( 'Failed importing site' ),
-						message: __( 'Import process timed out. Very large import?' ),
+						message: sprintf(
+							__(
+								'The import process timed out after %d hours, which can occur when processing very large imports. If the issue persists, please contact support.'
+							),
+							IMPORT_EXPORT_RESPONSE_TIMEOUT_IN_HRS
+						),
 					} );
 				} else {
 					await getIpcApi().showErrorMessageBox( {

src/lib/wp-cli-process.ts

@@ -12,7 +12,8 @@ export type WpCliResult = ReturnType< typeof executeWPCli >;
 export type MessageCanceled = { error: Error; canceled: boolean };
 
 const DEFAULT_RESPONSE_TIMEOUT = 5 * 60 * 1000; // 5min
-const IMPORT_EXPORT_RESPONSE_TIMEOUT = 24 * 60 * 60 * 1000; // 24hr
+export const IMPORT_EXPORT_RESPONSE_TIMEOUT_IN_HRS = 6;
+const IMPORT_EXPORT_RESPONSE_TIMEOUT = IMPORT_EXPORT_RESPONSE_TIMEOUT_IN_HRS * 60 * 60 * 1000; // 6hr
 
 export default class WpCliProcess {
 	lastMessageId = 0;